Effective date: 23 October 2026
Ganpati Suvidha (“we,” “our,” or “the app”) helps users discover local service providers. At present, interested workers request a listing by contacting us through WhatsApp. We may change the registration process in the future, for example by adding a registration form within the app. If our information-handling practices change, we will update this policy.
1. Information We May Collect
- Browsing the directory: You do not need to create an account to browse the public service directory.
- Worker listing requests through WhatsApp: Workers who want to list their services may send us their name, phone number, service location or area, photo, and other details they choose to provide through WhatsApp.
- Public worker listings: If a worker’s information is added to the directory, details such as their name, contact number, service area, service description, and photo may be visible to people using the app, depending on what is published.
- Messages and support: If you contact us, we may process the information you include in your message.
The app does not currently request Android location permission or notification permission, and it does not currently use push notifications. Location details for worker listings are provided by workers through WhatsApp; the app does not need to access your device’s GPS for this registration process. Please do not send sensitive personal information that is not needed for a worker listing.
2. How We Use Information
Information shared with us through WhatsApp may be used to:
- respond to a worker’s request to list their services;
- prepare or update a worker’s listing in the public directory;
- contact the worker about their listing or information they provided; and
- maintain and manage the service directory.
The app does not currently offer in-app worker registration, in-app editing of worker requests, reviews or ratings, or push notifications. Workers can contact us through WhatsApp to request a new listing or ask for a correction or removal.
3. Storage and Service Providers
The app uses Supabase to store and provide app directory data. The website is hosted using Hostinger. Worker information that we receive through WhatsApp may be entered into the directory data stored in Supabase so that the relevant listing can appear in the app.
We do not currently use Firebase Cloud Messaging (FCM) for push notifications. We do not currently collect worker registration details through an in-app registration form. If we introduce a form or other data-collection feature in the future, we will update this policy as needed.
4. How Information May Be Shared
- Public directory: Details added to a worker’s public listing may be visible to app users. Workers should only send details and photos they agree may be published for this purpose.
- Service providers: Supabase provides app data storage and related services, and Hostinger hosts the website. These providers may process information as necessary to provide their services.
- WhatsApp: Worker registration requests are currently sent through WhatsApp. WhatsApp is a third-party messaging service and its own terms and privacy policy apply to information handled through its platform.
- Legal requirements: We may disclose information if required by applicable law or a valid legal process.
We do not sell personal information for money.
5. Data Retention and Deletion
We keep worker information for as long as reasonably needed to operate the directory, maintain a listing, respond to requests, or comply with applicable legal requirements. The exact retention period may depend on the circumstances.
To request access to, correction of, or deletion of worker information, contact us through WhatsApp using the contact option provided in the app, or email vinaypandey0801@gmail.com. Please explain which listing or information you mean so we can identify it. We may ask for reasonable information to verify the request. We will review requests in accordance with applicable law. Some information may need to be retained where legally required.
Removing the app from your device does not automatically remove information already included in the directory.
6. Security
We take reasonable steps intended to protect directory information. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. Access permissions for Supabase and hosting services should be configured to help prevent unauthorized access to information that is not intended to be public.
7. Your Choices
- You can choose whether to contact us and submit details for a worker listing through WhatsApp.
- You can ask us through WhatsApp or email to correct or remove a worker listing.
- The app does not currently require location or notification permissions for the described directory and registration process.
8. Children’s Privacy
The app is not intended to encourage children to submit personal information. If you believe a child has provided personal information to us, contact us using the details below so we can review the situation and take appropriate action as required by applicable law.
9. Third-Party Services and Links
The app’s directory data uses Supabase, and the website is hosted by Hostinger. WhatsApp is used for worker registration communications. These services operate under their own terms and privacy policies. We encourage you to review the relevant third-party policies. We do not currently use Firebase Cloud Messaging for push notifications.
10. Changes to This Policy
We may update this Privacy Policy if the app’s features or information-handling practices change, including if we introduce an in-app worker registration form. We will publish the updated policy on this page and revise the effective date. Please check this page periodically.
11. Contact Us
For privacy questions, or to request correction or deletion of worker information, contact:
- App: Ganpati Suvidha
- Email: vinaypandey0801@gmail.com
- Worker registration and listing requests: WhatsApp contact option provided in the app